General

What does this error mean: java.lang.UnsupportedClassVersionError: Bad version number in .class file ?

You are your version of Java is incompatible (too old). Upgrade to the latest version of the JRE.

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How do I Connect to a Telometer Database if I'm Outside the Network?

Before Telometer version 2.0, you needed access to JHU's VPN. This is no longer necessary, and outside users should have no problem connecting.

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Why am I getting a 'StreamCorruptedException:invalid stream header' error when I try to log on?

The system administrator probably did not deploy the application properly on the Apache Tomcat server. First, undeploy the old application by doing an 'mvn clean -P tomcat' and then verify the files are gone from the webapps folder of Tomcat. Then redeploy using the standard maven command given in the documentation. The full error message is: org.springframework.remoting.RemoteAccessException: Could not access HTTP invoker remote service at [http://hostname:8080/telometer-production/person.service]; nested exception is java.io.StreamCorruptedException: invalid stream header:

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What type of image types does Telometer support?

Telometer supports any uncompressed 8, 16 or 24 bit gray scale TIFF image.

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